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Privacy Policy

Last updated: 23 May 2026

1. Who we are

friggio (the "app") is operated by Nordbytenova ("we", "us"). We are the data controller for the personal data described in this policy. This policy explains what data the app processes, why, and the choices you have. If you have questions, contact us at support@nordbytenova.com.

2. Information we collect

friggio is designed to work without a name, email address, or social login. The information we process is:

Information you add

• Pantry data — the food items you add (names, categories, quantities, estimated prices, purchase dates, and expiry dates), and whether you marked an item as used or thrown away.
• Preferences — your chosen language, currency, household size, whether you have a pet, recipe style, and notification settings.

Information collected automatically

• Device identifier — a random identifier generated on your device the first time you open the app. It lets your pantry sync without an account. It is not your Apple ID and is not linked to your real-world identity.
• Subscription status — if you upgrade to friggio Pro, we receive your subscription state from Apple (active / expired). Apple processes the payment; we never receive your card or payment details.
• Push token — only if you enable notifications, so we can send expiry reminders.
• Technical logs — basic server logs (request times, error codes) used to keep the service running and secure.

We do not collect contacts, precise location, advertising identifiers, or browsing history, and we do not use third-party advertising or cross-app tracking SDKs.

3. How we use your information

• To store and sync your pantry across app sessions and reinstalls.
• To calculate expiry dates and send you reminders before food goes off.
• To estimate how much money you save by using food in time.
• To suggest recipes based on what's about to expire.
• To provide the app in your language and currency.
• To operate, secure, and improve the service, and to provide support.

Our legal bases (where UK/EU GDPR applies) are performance of a contract (providing the app you asked for) and our legitimate interests in keeping the service reliable and secure. Notifications are sent only with your consent, which you can withdraw at any time in iOS Settings.

4. Receipt photos & voice input

Receipt scanning

When you scan a receipt, the photo is sent securely to our servers and to our AI processing provider only to extract the list of items and their likely shelf life. The photo is used for that purpose and is not used to build an advertising profile or sold to anyone. We retain receipt images only as long as needed to perform the scan and troubleshoot errors.

Voice input

Voice entry uses Apple's on-device speech recognition where available, so your speech stays on your device. When an on-device model isn't available for your language, iOS may send audio to Apple's speech-recognition service to convert it to text, subject to Apple's Privacy Policy. friggio receives only the resulting text — the items you spoke.

5. Service providers we share with

We share data only with providers that help us run the app, and only as needed:

• Apple — App Store distribution, in-app purchases (StoreKit), push notifications (APNs), and speech recognition.
• Google Cloud (Vertex AI) — to read items from your scanned receipts.
• Our hosting and infrastructure providers — to operate and secure our servers.

We do not sell your personal data and we do not share it for advertising.

6. How long we keep data

We keep your pantry and preference data for as long as the app is installed and in use, so your history and savings remain available. If you delete your data (see below) or stop using the app, we delete or anonymize the associated data within a reasonable period, except where we must retain limited records for legal or security reasons.

7. Your rights & deleting your data

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing.

• Delete in-app: you can remove individual items at any time within friggio.
• Delete everything: email support@nordbytenova.com and we will erase the data associated with your device identifier.
• Manage your subscription: through your Apple ID in iOS Settings.

If you are in the UK or EU and believe we've mishandled your data, you may also lodge a complaint with your local data protection authority.

8. Security

All traffic between the app and our servers is encrypted in transit using HTTPS/TLS. Your device identifier and session credentials are stored in the iOS Keychain. We restrict access to personal data to what is necessary to operate the service.

9. Children

friggio is intended for general audiences and is not directed at children under 13 (or the equivalent minimum age in your country). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

10. Changes & contact

We may update this policy as the app evolves. We'll revise the "Last updated" date above, and for material changes we'll provide notice in the app where appropriate.

Questions or requests? Email support@nordbytenova.com.